Note, How to Get Official Car Tow Services on Free and Paid Toll Roads, Following the Rates

Recently, a video circulated on social media showing the action of illegal tow truck officers forcing striking truck drivers to use their services at the Halim Toll Exit, East Jakarta.

In the video, a number of people are seen hitting the glass of the truck to force the driver to agree to have their truck towed by them. Berita Terkini

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Head of the Highway Patrol (PJR) of the Directorate of Traffic Police of Metro Jaya Police Commissioner Akmal said that the illegal crane officers who were caught in the video had been arrested.

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“We have secured the perpetrators. There are three people (perpetrators),” said Akmal when confirmed, Thursday (15/4/2021).

They, explained Akmal, were arrested at kilometer 10 Cikunir, Bekasi, West Java, while they were waiting for another strike vehicle they could tow. Berita Hari ini

“It is secured at kilometer 10 Cikunir. While on the toll road, the name is a wild crane waiting for its prey,” he explained.

For motorists whose vehicles have stalled on toll roads, there is an official crane service provided by PT Jasa Marga as the toll road operator.

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General Manager Representative Office 2 of Jasa Marga Metropolitan Tollroad Nasrullah appealed to the public to use official crane services.

Toll road users who need crane services only need to contact the 24-hour Jasa Marga call center at 14080.

“We apologize for the inconvenience caused by this incident,” said Nasrullah.
Free and paid

PT Jasa Marga’s Corporate Communication Department Head, Irra Susiyanti, explained that toll road users can use crane services, both free and paid.

Riders can use a free crane if their vehicle breaks down or has an accident.

However, the free service only takes the vehicle to the nearest toll booth.

Meanwhile, if the vehicle is to be towed to the repair shop where it is intended, then toll road users must pay a fee.

Official crane rates

The official crane rates on toll roads are stipulated in the DKI Jakarta Regional Regulation No. 1 of 2015 concerning Transportation Service Retribution Rates. Finance Solutions

So, the fees charged are as follows:

1 Passenger cars (sedans, jeeps, station wagons), freight cars (pick-ups, box cars, light trucks and the like) and small buses (Microbuses, APK and the like):

For a distance of up to 10 kilometers, a fee of IDR 20,000 per vehicle is charged.
For a distance of 10 to 20 kilometers, a fee of IDR 35,000 per vehicle is charged.
For distances of more than 20 kilometers, a fee of IDR 10,000 per vehicle is charged for every 5 kilometers.

2 Bus cars (micro buses, large buses, double-decker buses, outboard buses) and freight cars (trucks, towers, trailer, trailer, trailer and special vehicles):

For a distance of up to 10 kilometers, a fee of IDR 45,000 per vehicle is charged.
For a distance of 10 to 20 kilometers, a fee of IDR 80,000 per vehicle is charged.
For distances of more than 20 kilometers, a fee of IDR 20,000 per vehicle is charged for every 5 kilometers.

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